Privacy Policy

Introduction

landscylip B.V. ("we", "us", or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and safeguard your information when you use our cloud hosting services and visit our website. This policy complies with the General Data Protection Regulation (GDPR) and other applicable European privacy laws.

Data Controller

landscylip B.V. is the data controller for the personal data processed under this Privacy Policy. You can contact us at privacy@landscylip.life for any privacy-related queries.

Data Collection

The data we collect includes personal information such as your name, email address, phone number, company details, payment information, and technical data related to your use of our services. We collect this information when you:

• Register for our hosting services
• Contact us through our website or support channels
• Use our services and hosting infrastructure
• Visit our website and interact with our content
• Subscribe to our newsletters or marketing communications

How We Use Your Information

We explain how we use your information to provide and improve our services, process payments, communicate with you, and comply with legal obligations. Specifically, we use your data to:

• Provide and maintain our cloud hosting services
• Process payments and manage billing
• Communicate with you about your account and services
• Provide technical support and customer service
• Monitor and improve our service performance
• Comply with legal and regulatory requirements
• Send you relevant marketing communications (with your consent)

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal bases: contract performance (to provide our services), legitimate interests (for service improvement and security), legal compliance (to meet regulatory requirements), and consent (for marketing communications where required).

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors, data center partners, and technical support providers. All third parties are contractually obligated to protect your data and use it only for the specified purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, regular security assessments, and staff training on data protection.

Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Account information is typically retained for the duration of your service agreement plus a reasonable period thereafter for legal and administrative purposes. Marketing data is retained until you withdraw consent or we determine it is no longer necessary.

Your Rights

Under GDPR, you have several rights regarding your personal data:

• Right of access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Request limitation of data processing
• Right to data portability: Request transfer of your data
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent for marketing communications

International Data Transfers

Your data is primarily processed within the European Economic Area (EEA). If we need to transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience and analyze website usage. For detailed information about our cookie practices, please refer to our Cookie Policy.

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Supervisory Authority

You have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data appropriately. You can contact them at autoriteitpersoonsgegevens.nl.